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Our Promise To You

1. We’re official – run by the Irish Hotels Federation

We are the official consumer brand of the Irish Hotels Federation (IHF).

The IHF was founded in 1937 as the official representative body for guesthouses and hotels in Ireland. Our website is privately run by the IHF in partnership with our 700+ partner hotels. When you book with us, you are booking with a secure and trusted website. Your booking deposit is held by the IHF until you arrive at your hotel, so you are never at risk of losing this deposit.

The website was set up in 2002 by the IHF to give consumers the largest choice, regional spread and variety of accommodation in Ireland.

To find out more about the IHF you can contact us HERE (link to

2. Best Rates...Guaranteed!

We are committed to giving you the best value when you make a booking with Should you find your hotel room at a lower price on the Internet, with the same booking conditions, within 24 hours of making your booking on this site, we will match the rate. All you need to do is contact us within 24 hours with details of the website where the lower rate is clearly and feely available. By making a booking with a best rate guarantee property you automatically agree with the terms and conditions of the guarantee.

Our Best Rate Guarantee applies to all participating hotels and guesthouses on this website with the Best Rate Guarantee symbol beside their name.

Please see terms and conditions here (link to

3. Cancellation Policy

You can make a cancellation up to 48 hours prior to 12pm on your check-in date at the hotel or guesthouse. To cancel your reservation, please click here. When your cancellation has been confirmed, you will receive an email from us, and you are entitled to a full refund of your booking deposit. To ensure you receive a full refund of your book deposit after cancellation, please email, together with your confirmation of cancellation.

If you make a cancellation 48 hours or less in advance of your stay the booking deposit will not be refunded. Your booking then reverts to the cancellation policy of the hotel or guesthouse that applies to your reservation. accepts no responsibility for the terms and conditions of the hotel or guesthouses cancellation policy. Please note that you may be charged for your cancellation in accordance with the hotel or guesthouse’s cancellation and no-show policy. We recommend that you read the cancellation and no-show policy of the hotel carefully.

If you wish to review, adjust or cancel your reservation, please revert to the confirmation email and follow the instructions therein.

4. Largest Choice of Hotels & Guesthouses in Ireland

This site features a broad selection of Irish Hotels and guesthouses , from stately Country Houses to City Hotels, Luxurious Castles and Homely Guesthouses.

All of the Irish hotels and guesthouses featured along with the facilities and services they provide have been inspected by Failte Ireland (Irish Tourist Board) or by the Northern Ireland Tourist Board, in accordance with the Statutory Registration Regulations which they administer.

5. We’re 100% Irish!

Unlike other booking websites and online travel agents, when you book with us you’re booking Irish. Everybody from our booking engine providers to our payment processing companies all the way up to the Hotel or Guesthouse you ultimately stay in are based and do their business within Ireland.