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Best Rate Guarantee

Best Rate Guaranteed

Please note that the Best Rate Guarantee is ultimately the responsibility of the booking hotel

This guarantee applies to participating hotels in Ireland only. We are committed to giving you the best value when you make a booking with Should you find your hotel room at a lower price on the Internet, with the same booking conditions, within 24 hours of making your booking on this site, we will match the rate. All you need to do is contact us within 24 hours with details of the website where the lower rate is clearly and feely available. By making a booking with a best rate guarantee property you automatically agree with the terms and conditions of the guarantee. Please see terms and conditions here.

Terms and Conditions for Guests:
1. As hotel prices can change frequently, you must contact us promptly by email, but in any event within 24 hours of purchasing your hotel in Ireland through Your email should include the following information: your name, reservation booking reference and the website where the lower rate is available. Incomplete or inaccurate emails will not be taken into account.

2. The guarantee is not applicable for same day bookings.

3. The guarantee only applies in respect to a lower rate that is generally available for online booking. The lower online rate must be bookable when validates your claim, within the 24 hour period. Screen shots will not be accepted as proof.

4. The lower rate must be found online for an equivalent room at the same hotel as booked through on the same check-in and check-out dates with the same booking conditions.

5. The lower rate must be in the same currency.

6. participating “Best Rate Guaranteed” hotels will match the proven and accepted lower rate only if your reservation through is completed and not cancelled or the subject of a no-show.

7. If the claim is unsuccessful as it is not in accordance with our best rate guarantee terms and conditions, our terms and conditions of booking, including the cancellation policy are still applicable.

8. The “Best Rate Guarantee” does not apply to hotel rooms purchased through or in combination with membership rates, frequent stay, loyalty points or other “reward” type programs or special promotions of the hotel where the booking is made. Lower rates available through opaque sites where the exact hotel isn’t known until after booking are also excluded from the guarantee.

9. may, at its sole discretion, cancel a booking a refund the booking deposit (where applicable) without penalty where it is unable to satisfy itself of the validity or accuracy of any claim or gain the agreement of the hotel to honour such claim.

10. While it is the clear objective of to deliver the “Best Rate Guaranteed” service to its guests from its hotel partners, is reliant on parties outside its control to deliver this service and therefore is sole and final arbiter in the application of the terms of this agreement.

Cancellation Policy

Best Rate Guaranteed

You can make a cancellation up to 48 hours prior to 12pm on your check-in date at the hotel or guesthouse. To cancel your reservation, please click here. When your cancellation has been confirmed you will receive an email from us and you are entitled to a full refund of your booking deposit. If you make a cancellation 48 hours or less in advance of your stay the booking deposit will not be refunded. Your booking then reverts to the cancellation policy of the hotel or guesthouse that applies to your reservation. Please contact the hotel directly to cancel in this instance. accepts no responsibility for the terms and conditions of the hotel or guesthouses cancellation policy. If you wish to review, adjust or cancel your reservation, please revert to the confirmation email and follow the instructions therein. Advance Purchase rates are excluded from the cancellation policy and are non-refundable